Facebook Adds Timeline To Business Pages
On March 30, 2012, Facebook rolls out its timeline format to all business pages. It’s a totally new way to see your business on Facebook. Are you ready?
Get Your Message Out On Facebook
Facebook is a valuable tool, but you can’t rely on it to get your message out to your community. Learn how Facebook shares your business page wall posts and how to increase your post visibility.
This article appears in: Articles • Communication • Facebook • Level 4
5 Things You Can Learn From Your Blog Comments
You write your blog posts to help your audience solve the practical challenges they face. But did you realize that you can learn from your blog comments ways to make your blog and business more effective?
Social Media Conversation Basics
Talking with people on social media is different from talking face-to-face and talking on the phone. Here’s some advice for how to master social media conversations.
This article appears in: Articles • Communication • Level 3
Content Curation Explained
You can improve the conversations around your business by sharing selected content from other people with your community. Learn why content curation is a smart strategy for your online conversations.
This article appears in: Articles • Communication • Level 4 • Running A Business
Find People You Know on LinkedIn
Allow LinkedIn to check for people you know by reviewing your email address book or contacts lists. It’s an easy way to build your network.
This article appears in: Articles • Community Management • Level 2 • LinkedIn
It’s Not About You–It’s About Your Customers
Do your customers love your business? Maybe what they love (or don’t love) is the customer experience of your business.
This article appears in: Articles • Level 4 • Running A Business
A Twitter Band-Aid Can’t Save Your Business
Do you think adding social media will fix your current business challenges? For most businesses, it simply puts an unflattering spotlight on your operational challenges. Learn why you should fix your business before adding social media.
This article appears in: Articles • Level 1 • Running A Business
Should You Say The Same Thing On Different Tools?
Cross-posting the same message on several social media tools might seem like a good idea. But is it really a smart strategy?
This article appears in: Articles • Communication • Level 3
Why It’s Important To Work With The Right People
Do you accept every customer project you get offered? I took on a project when I felt my values were not in sync with my new customer and I learned a valuable lesson.
This article appears in: Articles • Level 4 • Running A Business
Hello there!
I'm Charlene Kingston.
I teach small business people how to build a thriving online business presence.
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