The problem may be temporary. When Facebook is having problems, they shut off features so they can avoid crashing. If it happens once that you can’t get to Use Facebook as Page, that might be the reason.

It might be a problem specific to that feature. Check out the known problems area (https://www.facebook.com/KnownIssues) for problems. Some features have known problems that Facebook is working on.

I’m the admin on many pages, and I’ve never been asked to provide a security code.

The next time you can post as your page, go to the admin panel and review your settings. There might be something funky there.

I think you best chance for a solution is to contact Facebook. Explain the entire setup (who created the page, how you access it, etc.) so they can give you a good answer the first time. They are quite slow, and you don’t want to be having to answer questions back and forth at that slow pace. Here’s where you start that process (https://www.facebook.com/help/somethings-not-working).

Good luck!

Thanks for your help earlier. Now for some reason my ‘use facebook as page’ option has disappeared?!! I can go on the page and post as my brand (at times – at others it asks me to confirm a security code then tells me I’ve always got it wrong), but I can’t access the brand’s homepage, which means I can’t interact with any of my customers. help!

Thanks heaps in advance,
Jo

Thanks for your honest feedback. I wish I could tell you more about the process. My business is social media, and not website design or web development. The next step depends on how your site is built. Is it static HTML? WordPress? Flash? Drupal? or another development platform? The bones of your website determines the procedure and tools you need for the next step. Depending on how your site is built, you may also need to know how to adjust the CSS for the location you choose. Everyone can choose a different location, and how you put things in each location is different. There is no way I can help everyone with every possible combination of background skills, website structure, and technical aptitude.

The first step for you is to find out how your website is constructed. Who built it? That person can tell you. From there, you can start to use Google to find instructions for how to do things. But just be aware, this is not a simple world you are entering. If you don’t understand how websites are constructed and the components work together, you may need to either take courses or hire someone to do this. Some of the website options are much easier than others.

My only goal with this article is to let people know that they SHOULD be putting their social media passport on their site, and to make sure they understand that you can get the icons for free. Actually getting that step done is far outside the realm of my intentions and my business.

Good luck to you.

Now what?
This is not my forte, but i am trying to wade through.
please provide more info on actually get the icons on the web page.
thanks
nita